We’d love to
hear from you.
Whether you have a question about a personalised order, need help choosing the right gift, or want to share some feedback — our team is here and always happy to help.
182–184 High Street North
East Ham, London
E6 2JA, United Kingdom
Fill in the form and we’ll get back to you as soon as possible. Every message is read personally by our team.
Quick Answers.
We dispatch orders within 1–2 business days of receiving your personalisation details. Standard delivery typically arrives within 2–4 business days. You’ll receive a tracking link as soon as your order ships.
After placing your order, you’ll be prompted to upload your photo or message directly on the product page or via the order confirmation email. High-resolution images work best for engraving and prints.
Because every item is made to order, we’re unable to accept returns on personalised products unless they arrive damaged or faulty. If there’s an issue with your order, please contact us with a photo and we’ll make it right.
Absolutely. We welcome custom commissions and bulk orders for corporate gifts, weddings, and events. Use the contact form above with “Custom / Bulk Order” as the topic and tell us what you have in mind.
Yes — you can find Eden Canvas on Amazon UK and Etsy. However, ordering directly through our website gives you the widest product range, the best prices, and faster support from our team.
We pack every order carefully, but if something arrives damaged please email us at edencanvasuk@gmail.com with your order number and a photo within 48 hours and we’ll send a replacement straight away.